Privacy Policy

Last updated: November 22, 2025

1. Introduction

Landing Media Inc / CloudSignage (“Company”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our websites, use the CloudSignage digital signage software and services (the “Service”), or otherwise interact with us.

By using the Service or visiting our websites, you agree to the practices described in this Privacy Policy.

2. Scope

This Privacy Policy applies to:

visitors to our websites, including https://cloudsignage.net;
customers and authorized users of the Service; and
individuals who communicate with us by email or other channels.

This Privacy Policy does not apply to the content that our customers display on their own screens using the Service.

3. Information We Collect

3.1 Information You Provide

We may collect information that you provide directly to us, including:

name and business name;
email address and phone number (if provided);
billing and payment details (processed through third party providers);
number of screens, locations, or hardware details;
support requests and communications; and
any other information you choose to provide through forms, trials, or contact channels.

3.2 Usage and Log Information

When you use the Service or visit our websites, we may automatically collect:

IP address and approximate location;
browser type and version;
device and operating system information;
date and time of access;
pages viewed and actions taken in the application; and
referring URLs.

3.3 Cookies and Similar Technologies

We use cookies and similar technologies to keep you signed in, remember your preferences, understand how our website and Service are used, and improve performance and security.

You can control cookies through your browser settings. If you disable cookies, some features of the Service may not function properly.

3.4 Analytics

We may use analytics tools, such as Google Analytics or similar services, to help us understand how our websites and Service are used. These tools may collect information such as your IP address, device identifiers, and interactions with pages and features.

4. How We Use Information

We use personal information for the following purposes:

to provide, operate, and maintain the Service;
to create and manage customer accounts;
to process payments and manage billing;
to respond to inquiries, support requests, and feedback;
to send administrative communications, such as updates and security alerts;
to improve and develop the Service, including through analytics and research;
to detect, prevent, and address security or technical issues; and
to comply with legal obligations and enforce our Terms and Conditions.

We do not sell personal information.

5. Legal Bases for Processing

Where required by law, we process personal information on the following legal bases:

performance of a contract, to provide the Service and support;
legitimate interests, to secure and improve the Service, respond to requests, and manage our business;
compliance with legal obligations; and
consent, where required for certain marketing communications or cookies.

6. How We Share Information

6.1 Service Providers

We may share personal information with third party vendors who help us provide the Service, such as cloud hosting providers, payment processors, analytics providers, and communication and support tools. These service providers are authorized to use personal information only as needed to perform services on our behalf.

6.2 Business Transfers

If we are involved in a merger, acquisition, financing, or sale of all or part of our business, personal information may be transferred as part of that transaction, subject to appropriate safeguards.

6.3 Legal Requirements

We may disclose personal information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations or lawful requests, protect and defend our rights or property, prevent or investigate possible wrongdoing in connection with the Service, or protect the personal safety of users or the public.

7. International Transfers

Depending on where you are located, your personal information may be transferred to and processed in countries other than your own, including Canada and the United States. These countries may have data protection laws that differ from those in your jurisdiction.

Where required, we implement appropriate safeguards to protect personal information when it is transferred internationally, in accordance with the laws of British Columbia and Canada.

8. Data Retention

We retain personal information for as long as necessary to provide the Service to you, fulfill the purposes described in this Privacy Policy, and comply with legal, tax, or accounting requirements. When personal information is no longer needed, we will delete it or anonymize it in a commercially reasonable manner.

9. Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:

the right to access and obtain a copy of your personal information;
the right to correct inaccuracies in your personal information;
the right to request deletion of your personal information, subject to legal retention obligations;
the right to restrict or object to certain processing, where permitted by law; and
the right to withdraw consent where processing is based on consent.

To exercise these rights, please contact us at privacy@cloudsignage.net or info@cloudsignage.net. We may need to verify your identity before responding to your request.

10. Security

We use reasonable technical and organizational measures to protect personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Children’s Privacy

The Service is not directed to children under the age of 16, and we do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us and we will take steps to delete the information.

12. Third Party Links

Our websites or the Service may contain links to third party websites or services. We are not responsible for the privacy practices of such third parties and encourage you to review their privacy policies.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the “Last updated” date at the top of this page. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@cloudsignage.net or info@cloudsignage.net
Website: https://cloudsignage.net
Landing Media Inc.