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Terms and Conditions

Last updated: November 22, 2025

1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the CloudSignage digital signage software, websites, and related services (collectively, the “Service”) provided by Landing Media Inc. / CloudSignage (“Company”, “we”, “us”, or “our”).

By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

If you are using the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity, and “you” and “Customer” will refer to that entity.

2. Eligibility and Account Registration

2.1 Eligibility

You may use the Service only if you are at least the age of majority in your jurisdiction and have the legal capacity to enter into a binding contract.

2.2 Account Creation

To access certain features of the Service, you may be required to create an account and provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

2.3 Customer Responsibility

You are responsible for:

  • configuring and using the Service in compliance with all applicable laws and regulations;
  • maintaining and securing your networks, devices, and any media players or displays connected to the Service;
  • ensuring your users and staff comply with these Terms.

3. Subscriptions, Fees, and Payment

3.1 Subscription Plans

Access to the Service may be provided on a subscription basis per screen, per month or per year, according to the plan you select (Basic, Pro, Enterprise, or a custom plan) and any order form or online checkout completed by you (“Subscription”).

3.2 Fees and Billing

You agree to pay all fees associated with your Subscription as set out at the time of order or in a separate written agreement. Unless otherwise stated, prices are in Canadian dollars and exclude applicable taxes, which will be added where required by law.

3.3 Renewal and Cancellation

Unless otherwise stated, Subscriptions automatically renew for successive terms equal to the initial term, at the then current rates. You may cancel at the end of your current billing period by following the cancellation instructions in your account or by contacting us within the notice period specified at signup.

3.4 Non-Payment

If we do not receive payment on time, we may suspend or terminate your access to the Service with or without notice. You remain responsible for all unpaid amounts due before suspension or termination.

4. Use of the Service

4.1 License

Subject to these Terms and payment of all applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes.

4.2 Acceptable Use

You agree that you will not:

  • use the Service to display or transmit content that is unlawful, harmful, defamatory, obscene, infringing, or otherwise objectionable;
  • attempt to gain unauthorized access to the Service or related systems or networks;
  • reverse engineer, decompile, or attempt to derive the source code of any part of the Service;
  • circumvent or disable any security or technical features of the Service;
  • use the Service for purposes of building a competing product or service.

We reserve the right, but not the obligation, to review content that is displayed using the Service and to remove or disable access to any content that we reasonably believe violates these Terms or applicable law.

4.3 Third Party Hardware and Services

The Service may be used with compatible third party hardware, media players, displays, or operating systems (for example Samsung Tizen, LG webOS, Android TV, and others) and may integrate with third party services. We are not responsible for such third party products or services and make no warranties regarding their performance or availability.

5. Intellectual Property

5.1 Ownership

We and our licensors own all rights, title, and interest in and to the Service, including all software, interfaces, design, text, graphics, logos, and any underlying technology, excluding content that you upload or provide.

5.2 Customer Content

You retain all rights in content that you upload, submit, or display using the Service (“Customer Content”). You grant us a non-exclusive, worldwide, royalty-free license to host, store, process, transmit, and display Customer Content solely as necessary to provide the Service and related support.

You represent and warrant that you have all rights necessary to upload and use Customer Content with the Service and that such use does not infringe any rights of third parties.

6. Confidentiality and Privacy

6.1 Confidential Information

Each party may have access to the other party’s confidential information. Neither party will use the other party’s confidential information except as needed to perform its obligations or exercise its rights under these Terms, and each party will protect such information with at least reasonable care.

6.2 Privacy

Our collection and use of personal information is described in our Privacy Policy, which forms part of these Terms. By using the Service, you acknowledge that you have read and understood our Privacy Policy.

7. Warranties and Disclaimers

7.1 Service Availability

We will make commercially reasonable efforts to keep the Service available and functioning, but we do not guarantee uninterrupted or error free operation.

7.2 Disclaimer

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR REQUIREMENTS, THAT IT WILL BE COMPATIBLE WITH YOUR HARDWARE OR NETWORK, OR THAT IT WILL BE FREE FROM SECURITY VULNERABILITIES, ERRORS, OR INTERRUPTIONS.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL [COMPANY NAME] BE LIABLE FOR:

  • ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES;
  • LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL; OR
  • BUSINESS INTERRUPTION OR COST OF SUBSTITUTE GOODS OR SERVICES,

ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT WILL [COMPANY NAME]’S TOTAL LIABILITY ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE EXCEED THE AMOUNTS ACTUALLY PAID BY YOU FOR THE SERVICE IN THE TWELVE (12) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.

9. Term and Termination

9.1 Term

These Terms remain in effect while you access or use the Service.

9.2 Termination by You

You may stop using the Service at any time. If you cancel a Subscription, cancellation will be effective at the end of the current billing term unless otherwise specified.

9.3 Termination by Us

We may suspend or terminate your access to the Service if you materially breach these Terms, fail to pay fees when due, or use the Service in a way that may cause legal liability or disrupt the Service.

9.4 Effect of Termination

Upon termination, your right to use the Service will cease. Certain provisions that by their nature should survive termination, including payment obligations, intellectual property provisions, warranty disclaimers, limitations of liability, and governing law, will survive.

10. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of laws principles.

Any dispute arising out of or relating to these Terms or the Service will be subject to the exclusive jurisdiction of the courts located in Vancouver, British Columbia, Canada, and each party irrevocably submits to the jurisdiction of such courts and waives any objection to venue.

11. Changes to These Terms

We may update these Terms from time to time. When we make changes, we will revise the “Last updated” date at the top of this page. Your continued use of the Service after changes are posted constitutes your acceptance of the updated Terms.

12. Contact

If you have questions about these Terms, please contact us at:

CloudSignage
Email: info@cloudsignage.net
Website: https://cloudsignage.net